SOC as a service · managed monitoring

SOC as a service —
your security team, without building your own SOC

Aegis SOC as a service means our team monitors, triages and escalates threats to an agreed SLA — 8×5, 12×5 or 24×7 — on a platform that stays yours, with data in the EU.

SLA 8×5 / 12×5 / 24×7 The platform and data stay yours Local team, in your language
What the team does for you

Someone awake while you sleep

A tool on its own doesn't stop an attack if no one responds to the alert. SOC as a service adds people and process around the platform: someone watches, decides and escalates.

Monitoring and triage

Someone watches the alerts and separates real threats from the noise — 24×7 if needed.

Rule tuning

We continuously reduce false positives and tune detection to your environment.

Escalation per SLA

A critical incident reaches the right person within the agreed time, with context and a recommendation.

Response coordination

We lead the incident response — from blocking and isolation to recovery and lessons learned.

Reports for management

A regular, understandable summary of your security posture for management and audits.

Measurable progress

The Coverage Score shows how your security picture improves over time.

Division of responsibility

What we take on, and what stays yours

The Aegis team takes on

Alert monitoring and triageWe filter out the noise and pick out what really matters.
Rule tuningWe reduce false positives specific to your environment.
Escalation per SLAA critical incident reaches the right person within the agreed time.
Reports for managementA regular status summary that even a non-technical reader can understand.

Stays yours

Data ownershipLogs and records stay in HR/EU, in your infrastructure or the managed service.
Control over the platformYou see everything yourself in the same dashboard — we do not work behind a curtain.
Containment decisionsCritical actions (e.g. isolating a system) are carried out with your consent, as agreed.
Knowing your own businessYou know the context; we bring the security expertise and vigilance.
Service levels

An SLA to match your risk

The level of coverage is chosen according to your exposure and requirements. Concrete response targets are defined in the service level agreement.

LevelCoverageWho it's for
8×5On business days, during working hoursSmaller environments with lower exposure
12×5Extended business hoursCompanies with web applications and user traffic
24×7Around the clock, 24/7, every dayCritical systems and regulatory obligations

Response-time and escalation targets are defined in a service-level agreement according to the chosen level and your systems.

Basics

What SOC as a service is

A SOC (Security Operations Center) is the team, process and technology that continuously monitor an organisation's security. Your own SOC means hiring analysts, working in shifts and constantly tuning tools — which is expensive and hard for most companies.

SOC as a service (SOC-as-a-Service)

SOC as a service delivers that service from the outside: you get monitoring, triage and response without building your own team. It is close to the concept of MDR (Managed Detection and Response) — the emphasis is on active detection and response, not just alerts.

Why a local model

The Aegis SOC is run by a local team, communication is in your language, and data stays in the EU. For entities under the NIS2 Directive that is also a practical advantage: monitoring and compliance evidence originate in one place.

Frequently asked questions

SOC as a service — frequently asked questions

Do I need my own IT or security team? +
Not necessarily. With SOC as a service, our team takes over monitoring, triage and escalation to an agreed SLA (8×5, 12×5 or 24×7), so the service is used by companies without their own security team too.
Where does my data stay? +
In your infrastructure or in a managed service in Croatia. Data and records stay in HR/EU, and you retain ownership and access to the same dashboard.
Can I see what's happening myself? +
Yes. You work in the same platform as our team — no hidden work behind the curtain. You see all alerts, cases and reports in real time.
Who decides to stop a system? +
Critical actions such as isolating a system follow a pre-agreed procedure and, where necessary, your consent. Lower-risk automatic blocks can run without waiting.
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Keep exploring the platform

Hand monitoring to a team that never sleeps

Tell us how many nodes you have and what level of coverage you need — we'll propose an SLA model and show you what managed monitoring looks like.

Odgovaramo isti radni dan · info@aegis.hr